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Opinions on Chatbots

Convos: Why the Future of Storytelling is Conversational

Convos: Why the Future of Storytelling is Conversational

The evolution from static to interactive stories

Mar 6

3 Reasons Enterprise Should Join in on the Bot Trend

3 Reasons Enterprise Should Join in on the Bot Trend

Bots are rising in popularity as the technology and the user experience improve — especially in the enterprise. No longer are bots just for…

May 16

Smart Notes for Building a Featured Bot

Smart Notes for Building a Featured Bot

Hello, botmakers! Have you considered building a featured bot in the near future? I will try to share the most valuable insights from my…

Oksana Oboishchyk

May 2

Want To Build A Chatbot For Your Company? Three Reasons Why You Should Do It In 2017.

Want To Build A Chatbot For Your Company? Three Reasons Why You Should Do It In 2017.

“Pretty soon every business will have its own chatbot!”

Abhishek Munian

May 2

Messenger Updates At F8! Let’s See What Happened With Bots.

Messenger Updates At F8! Let’s See What Happened With Bots.

It’s pretty exciting to hear about what happened at F8 with bots. Facebook announced that 1.2 billion users are now using Messenger. Also…

Apr 18

A “C-L-U-E” To Improve Your Bot Metrics

A “C-L-U-E” To Improve Your Bot Metrics

Despite all the hype and promotion from bot enthusiasts, many bots (or automated response agents) have struggled to find an engaged and…

Sandeep Chivukula

Apr 14

Does A Chatbot Need NLP To Succeed?

Does A Chatbot Need NLP To Succeed?

Like every good response to a deep philosophical question, the answer to this one starts with “it depends…”

Apr 12

Don’t Call It A Comeback… I’ve Been Chatting For Months

Don’t Call It A Comeback… I’ve Been Chatting For Months

Retention in chat bots!

Apr 10

The Science of Chatbot Addiction — How to Make Your Bot Interesting to Humans

The Science of Chatbot Addiction — How to Make Your Bot Interesting to Humans

In the quickly expanding world of artificial intelligence, chatbots are the next “big thing.” At their core, these programs simulate a two…

Apr 7

3 AI and Chatbots Related April Fools’ Day Hoaxes You May Have Missed

3 AI and Chatbots Related April Fools’ Day Hoaxes You May Have Missed

This story originally appeared on Venture Beat on April 5, 2017 and was written by Hira Saeed.

Apr 7

Advertising in Chatbots: How to Do It Right — And Wrong

Advertising in Chatbots: How to Do It Right — And Wrong

A bot can create a personal connection, or a Pepsi-level backlash

Sami Viitamäki

Apr 6

Jobs in the Age of Artificial Intelligence

Jobs in the Age of Artificial Intelligence

Artificial intelligence is pervasive. Predictions of robots replacing human workers and rampant job loss are in the news every day. Is AI…

Sandeep Kishore

Apr 2

Claims Management: Please Make Things Easier

Claims Management: Please Make Things Easier

Give Me A Bot To Talk To!

Martin Frédéric

Mar 30

Conversational Interfaces Breakthroughs And Good Use Cases For Building ChatBots?

Conversational Interfaces Breakthroughs And Good Use Cases For Building ChatBots?

Conversational interfaces have been around for decades

Apr 4

Get In Touch With Nature With The “Real Happiness” Chatbot From BBC

Get In Touch With Nature With The “Real Happiness” Chatbot From BBC

Chatbots are sometimes seen as impersonal and without emotion. No brain, no heart. But BBC Earth, the nature-dedicated channel of BBC…

Apr 3

Managing Expectations In Chatbots

Managing Expectations In Chatbots

Everybody knows that the two most difficult problems in programming are: 1) naming things and 2) cache invalidation. But once you release…

Aleksandar Ivić

Apr 3

How Museums Are Using Chatbots

How Museums Are Using Chatbots

5 Real World Examples

Apr 3

Facebook just quietly launched a major update on the Messenger platform 🤖

Facebook just quietly launched a major update on the Messenger platform 🤖

This article originally appeared on Spectrm Insights

Apr 3

5 Chatbots for Small Businesses to Increase Competitive Advantage

5 Chatbots for Small Businesses to Increase Competitive Advantage

Small businesses have the same pressing needs as their larger counterparts. They need to Market, Sell, Service, Manage Cash Flow, Maximize…

Apr 3

How KIA Monetized Their Facebook Bot And Why It Became A Wild Success.

How KIA Monetized Their Facebook Bot And Why It Became A Wild Success.

We can all learn a thing or two from KIA’s NiroBot.

Apr 1

Slack For Loners

Slack For Loners

How a group chat app became my personal operating system.

Christian Montoya

Mar 30

Bots & Brands: A Burgeoning Love Story 😍

Bots & Brands: A Burgeoning Love Story 😍

From Silicon Valley to Madison Avenue: How Ad Agencies Will Help Bots Go Mainstream And Create Value For Brands.

Étienne Mérineau

Mar 29

3 Things Your Chatbot Fails At (But Shouldn’t)

3 Things Your Chatbot Fails At (But Shouldn’t)

Your chatbot fails at: 1. Accepting user failure or corrections 2. Dealing with slow user response 3. Jumping between conversational…

Mar 29

The State of Chatbot Commerce in 2017

The State of Chatbot Commerce in 2017

A few hundred messaging enthusiasts expand my perspective

Mar 29

Taking a Chatbot From Idea To Execution In 40 Hours 🤖

Taking a Chatbot From Idea To Execution In 40 Hours 🤖

Here’s what we learned at the Pioneers Hackathon.

Natalie Korotaeva 🚀

Mar 29

Bye Bye UI, Hello Mr. Robot: A Better Way to Interact With Machines

Bye Bye UI, Hello Mr. Robot: A Better Way to Interact With Machines

Bots are here and they are here to stay. The largest companies on the planet are investing billions to lead this trend, and they have great…

Mar 25

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