What We Learned Designing a Chatbot for Banking

The truth about online banking interfaces is that they are usually terribly complex. Chatbots make it easy.

Maciej Lipiec
Chatbots Magazine
Published in
8 min readFeb 1, 2017

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For the past year we were working on a concept of conversational interface for an online banking system that we called K2 Bank. Check out the video below with a prototype of it:

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Digital Product Designer. Former Product Design Director at K2 Internet & Head of UX/UI at Empik Group.